Improving Diagnostic Safety by Engaging Patients and Families

April 27, 2022 at 12 PM CT
ASHRM  Webinar Series
Member: $39.00
Non-Member: $99.00


 
Speaker: Dr. Kelly Smith

 

ASHRM CE Credit: 1.0
 

Register Now

This webinar will explore simple strategies that practices can adopt to improve diagnostic safety through partnering with patients and their families.

This webinar will explore simple strategies that practices can adopt to improve diagnostic safety through partnering with patients and their families. We will review a diagnostic safety agenda setting tool and an active listening with reflective practice training for providers. Dr. Smith will explore challenges to implementation and strategies to overcome them.

Objectives:

  • • Identify and describe common pitfalls to diagnostic safety
  • • Apply the principles of active listening and reflective practice in support of diagnostic safety
  • • Engage patients and their families in co-creating a diagnostic safety-oriented visit agenda
ASHRM CE Credits 1.0
CNE Credits 1.0

For questions regarding this webinar, contact ASHRMEd@aha.org

Speaker Bio

Kelly Smith, PhD is the inaugural Michael Garron Chair of Patient Oriented Research at the Michael Garron Hospital. She is also an Associate Professor in the Institute of Health Policy, Management & Evaluation in the Dalla Lana School of Public Health at the University of Toronto. Dr. Smith holds a Ph.D. in medical sciences from McMaster University (Hamilton, Ontario, Canada). As an implementation scientist and health services researcher, Dr. Smith’s research focuses on coproducing practical solutions to challenges of healthcare delivery with a focus on patient safety and quality improvement. Notably, she is a leading investigator in patient-oriented research, forging partnerships with patients to co-design research and innovations to improve the quality and safety of healthcare delivery.